Read What Clients Are Saying About Unique Bathroom Vanities!
We hear great things from our clients & here are just a few samples of feedback we get about our clients experience buying bathroom vanities, vessel sinks and more from UniqueVanities.com. Not only do we hear about our great product line, most of the feedback we get is about our excellent client service. Our goal is to ensure you are completely satisfied with your online shopping experience.
The most amazing online purchase experience ever. The absolute best customer service. Top notch. Lise H.
Very pleased with our new vanity. Beautiful and arrived in perfect condition. We would definately buy again from Unique Vanities. Jennifer M.
5 Stars!!! Beautiful vanity. I love the dark Emperador Marble with the shabby chic vanity...very unique and just what I was looking for. Delivered on time and just as I expected. The sink bowls are not white as they appear in the picture online, but the description is accurate and I didnt read it properly. Kim Y.
Greetings! to answer the above question. Absolutely! The vanity, cabinet, shelf and mirror arrived in perfect condition and the communication between us and your company ensured that someone would be available to inspect the pieces at the time of delivery. The vanity set looks beautiful in our coastal bathroom. BTW love the soaps you sent. Tim O.
Everything is great with our vanity. Thank you. Casey W.
Extremely well made, shipped in perfect condition. Far exceeded my expectations. Very Happy. Robert F
Love the Vanity! Susan V.
Product not yet placed in service but seems to be exactly as expected. Carol S.
Very happy with the customer service, and the vanity I bought was very different, just what I wanted. Sharilyn S.
Every one including me are in love with the sinks! Add to the variety of sinks, they are awesome! Laurel M.
Excellent! Your customer service is TOP NOTCH! Lise H.
I was very appreciative of the extra effort that went into keeping us informed of what to expect and an easy way of reaching customer service if needed. Made us feel very comfortable with the process and that is such an important element to the buying process. Our vanity is beautiful and I love it but it was the most expensive vanity we looked at from a variety of websites - Greg K.
Products were properly packaged to prevent damage. Shipping was on time, and the delivery was professional and helpful - Albert
You are doing a good job. Thanks for the soaps! - Carolyn S.
Beautiful vanity! Very helpful with all of the shipping information and follow-up phone calls. No Suggestions, everything was as advertised and the experience was wonderful. The vanity and top are exactly what I was hoping they would be. The pictures on-line were spot on!! - Gerardus S.
The sink I purchased is more beautiful then in the picture online. I have had numerous compliments on the beauty and quality of the etching on the sink and the thickness of the glass - Judy C.
I worked with Samantha and she was just wonderful and very helpful. I would buy from her and this company again. I have told many of my friends about the great product and Samantha - Zondra D.
More beautiful than the online picture - Pam S.
Samantha was absolutely wonderful to work with! - Anthony B.
I was very impressed! Thank you!! - Tim C.
Service was easy and very helpful - Debbie W.
This is a great company. I was very surprised with the exceptional service and product. I highly recommend Unique Vanities
Your are a great online shopping web-site - Paul R.
The bathroom vanity exceeded my expectations - Dino D.
Excellent service and good quality products. Product description was somewhat inaccurate regarding hardware finish but I'm happy overall. Pricey, but they were the only supplier for a product that was ideal for my needs. Product has performed better than I expected. I enjoyed the follow-up emails and personal service. My item was back-ordered and they managed this very well over a 6 week period with regular updates. Their shipper was excellent as well- item arrived in good condition and delivery driver was very nice. Delivery driver was excellent on all counts. He was friendly, with a good attitude and seemed happy with his job. He was patient in allowing me time to unpack the item and inspect everything. We have community recycling so packing disposal is not an issue. I brought the item description discrepancy issue to their attention and they updated their description. This was one of the best web shopping experiences I've had. Many Thanks! :)
Beautiful mirror. Second time I've ordered mirrors from Unique Vanities and I'm amazed at the packing and damage free delivery. Unbelievably attentive customer service. They make you feel special - as if you're they're best customer! The packing and delivery were flawless! The only suggestion I can offer is to offer more mirror sizes and variety, but I can't stress how delighted I am with your products, delivery, and customer service. Won't hesitate to do business with Unique Vanities in the future - Marjorie W.
I felt that the product and the detail in how delivery would be handled was far above normal. Should I need another product in the future I would look here first. Please feel free to share my comments
We were very pleased with the ease of ordering our item on line, the communication on tracking of our item, and the timely delivery and quality of our item. We were decorating our new home and had ordered many items from various places on line. We were most impressed by the service provided by Unique Vanities - Toni W.
Wow! I'll come back when I do my next bath. Even better than it looked online. The wrapping was incredible: the glass vessel sinks couldn't possibly have broken!! - Leslie P.
Our vanity topped was cracked on arrival and their custom service was SO easy to work with. A new vanity was shipped out right away and delivery was set up to have the other shipped backed. The process was a breeze! - Jenna N.
Called us to let us know about order, everything handled very professionally. A+ - Kate M.
Service and product are great! Will definitely do business with Uniquevanities.com again! Great company, great people, great products! - Alex H.
Unfortunately experienced several back order dates but Samantha Humberger in customer service contacted me and kept me in the loop on expected delivery. Very pleased with her follow up - Cindy S.
The follow up emails on what to expect were great. My neighbor was here when the item was delivered because I was out of town. She had no issues and the delivery went fine - Debbie M.
I was so impressed with the quality of my order! It's just what I wanted, at a great price!
I had a narrow vanity to find, so the selection was challenging. However, the product we did select was as described and very well-made. We are extremely happy - Nina H.
This was my first shopping experience with Unique Vanities and it was FANTASTIC! I loved the communication at every point of the process! - Kristina M.
Compared to other substantial products for my bathroom remodel, your product was outstanding and met all of my expectations - Sally W.
Perfect transaction from the order to delivery. I was very impressed with your process and product - Steven J.
Your video about the importance of fully inspecting the vanity before accepting delivery was really great. I would not have been so diligent in checking it had I not seen the video. The vanity was packed with a lot of care - Rachel O.
Very happy that my son found you. We looked at Home Depot and Lowes. Appeared to be cheaper quality. Thank you - Rosie M.
Great company to work with. I received email alerts which were so helpful. I never wondered about the status. Thank you for the soaps and great service - Vernon S.
I was searching for a vanity with a non-standard depth and found what I was looking for! I watched the videos provided by the company and found them useful--particularly the video on receiving the product via truck service. I have mentioned my positive shopping experience to friends noting the personal touch provided by Unique Vanities! - Donna C.
I was looking for a very specific vanity size, a 48" double. It was hard to find but that's how I came across Unique Vanities. They had exactly what I was looking for. The product is gorgeous. I received a call after placing my order online which I appreciated. Although my driver did not allow me to inspect the item he was very friendly and understanding. He called his supervisor and the supervisor said no. He had no problem with me noting it on the packing slip and waiting for me to make a copy. My experience was great - Caitlin G.
Great resource for what I do, worked out perfectly - Cliff N.
No suggestions for improvement - we would definitely purchase again from your company - overall awesome experience!!! Our vanity is beautiful!! Thank you!
You had in stock exactly what we needed, and we received it quickly and on time. Good service - Bravo Brio Restaurant Group
The vanity came today and we love it! Thank you for the excellent customer service and wonderful product. I'd love to order from you again! This was such a positive experience that I want to recommend you to others - Louisa F.
Item was backordered, but arrived before the date it was promised. Customer service was wonderful with keeping me up to date on delivery. It's hard to find a quality vanity for a small bathroom. I am very happy with my purchase it makes my old vintage bathroom (1950's era) look modern and polished- but still vintage. Customer service was professional, and very helpful - Diana J.
Excellent experience. Although I've purchased many things online, this is the 1st time for furniture. An excellent experience from beginning to end. I'll be using your service again and recommending it to everyone! - Christopher B.
Awesome experience with no complaints!!! - Mark J.
You guys (and gals) are fantastic! - Patricia M.
We absolutely LOVE our new vanity! It is exactly what we wanted and it is SO well made. Very happy with this purchase and the excellent customer service. Everyone during the buying and delivery process were so nice and helpful. Thank you again! - Dorothy R.
Great vanities, gorgeous looking and great quality - Jinny A.
Happy with my purchase. I was impressed with the way the product was package. I was very impressed with the attention that was given after placing the order - Carole S.
Samantha was very helpful - Annette W.
I chose a Silk Road vanity with vessel sink and shopped for best price. You carried it and beat the few other places that had it. I love it. Called about faucet requirements for my sink. Superior customer service. Some time after delivery, I got two lovely scented soaps from UV. Nice touch! - Becky L.
Samantha was very helpful and getting the order correctly delivered and kept us informed - Decca E.
The vanity was excellent. Way beyond my expectations. I am finding shopping on-line much easier than shopping direct. Continue with your packaging techniques. I would find it hard to believe that anything could get damaged in transit. The vanity was delivered in a "cocoon". Although the driver was extremely friendly and helpful, I would have appreciated a day's notice of delivery - Jim T.
Everything went well and the vanity looks great - Patricia A.
Great help over the phone from a sales associate (Samantha) for ordering and getting a delivery to Canada. The delivery driver was great - friendly and did not make me feel rushed as I unpacked the vanity. Great service and I love the vanity. Great that I could purchase just the vanity separately without the counter, sinks, taps and mirrors! - Shelly M.
No improvement needed! Exceptional service with exceptional delivery! The product was everything I had hoped for and more - Elyse K.
Wow, it is beautiful! Amazing detail to work. I appreciate it very much. You guys are awesome! I would recommend to all my friends for sure. Great quality product, delivered timely as promised, and great customer service. Really no room for improvement. The entire process was flawless and love the vanity, amazing details. Please do share! - Vyoone L.
It's refreshing to see a company operate in this manner. They really do put the customer first and offer unparalleled customer service. Thank you! - Jeffrey M.
The whole experience was great! Everyone I spoke to was very helpful & friendly! Thank you for my gift (soap) loving it!!! I will definitely order again. Thank you! - Kim D.
The vanity I purchased is so much nicer than the picture. I am very pleased with the quality, color, and customer service. I will definitely recommend Uniquevanities.com to all my friends and family. Also the delivery personnel were so helpful and friendly - Vicky C.
Very satisfied and will definitely recommend you to friends/family - Judith S.
Delivery drivers were excellent, friendly, professional. I am glad white glove included on double vanities or that thing would have never made it in the house - Kelli F.
Vanity was in good quality and thankful it came with a matching, free mirror. Overall, a great experience. Other sites promised a delivery a month out. Thankful it didn't take that long since we were in the middle of remodeling our bathroom and the contractor was ready to install - Jamie H.
Customer Service was very helpful and professional. We were pleased with delivery service overall - Joan G.
Samantha was amazing in helping me resolve the issues - June T.
They worked hard to help me find what I needed for my kitchen and bath. I don't have any suggestions for improvements. I used the online store and catalog to select my items and felt they were a perfect match with the pictures - Carolyn C.
I realized at the last minute, after item had already shipped, that I made a measurement error and it would not work. Samantha worked with me to get it turned around and returned in transit. Very easy to work with her - Peter D.
Samantha was the best salesperson I dealt with this entire season. She did EVERYTHING to make me happy. Because of her, I will never forget your company,and have already told many people about the excellent company you have. I hope I need something else that your company sells, because I will only go to you!! - Victoria
Far and above the best customer service I've ever received - Shelly S.
Excellent product and service! - John H.
Samantha was very knowledgeable and extremely pleasant. Thank you for your help Samantha - Joanne S.
Excellent customer service and response, I've never received such prompt service in handling an issue - Teresa D.
Very delighted. Price-wise and time wise - Rochelle M.
Very nice vanity and the service was good. I am happy with my purchase - Heather W.
First time experience and it was an excellent one - Karen K.
Very happy - we needed a narrow vanity which was hard to find. This one looks as good as the picture! We are happy with the outcome so far...vanity actually being put together as I write this. Would definitely use you again! - Leslie I.
The mirrors I ordered are beautiful and they were shipped very promptly. No suggestions I am very satisfied and will most certainly shop with you again. Thank you - Theresa S.
The representative helped answer all my questions and called back right away when she needed to check on an answer. It was a wonderful experience dealing with unique vanities - Deana K.
No suggestions for improvement. Everything was excellent and will purchase again - Pauline E.
Great options for the vanities. I did not want a countertop and you were one of the few who offered this. And you offer different color tops, also a plus - Arthur R.
Customers are treated like royalty! - Carmela D.
Product was delivered within 3 days of placing the order... fantastic - Kyle T.
Overall we have been very pleased with the service received from your organization and would purchase from you in the future. One of my favorite features was receiving a personal phone call to confirm my order and also to double check that I really needed white glove service. The fact that your company took the time to make sure I was not overspending really impressed me! - Stephanie O.
This is my 2nd time working with Samanth. She's very responsive, resourceful & nice too! - Valerie J.
I would give this company 5 stars! Ordered a bathroom vanity which came with a glass sink & matching mirror. The price was reasonable and the quality was fantastic. Had a small problem with the sink but received great help from their customer service person Samantha and in no time the problem was taken care of. I was totally satisfied and I will definitely order from them again - Cathry from Michigan
4.5 out of 5 stars because I haven't put in yet. Your packing was great! Nothing was broken! So happy to see that! It looks beautiful, can't wait until it's put in my bathroom. Delivery person was polite and very professional. Over all very happy. Would buy again! - Barbara K.
Our second vanity purchase experience was as great as the first! The white-glove service was terrific too! We'll be back for a 3rd vanity soon! - Cindy G.
What a professional run organization! Quick service, phone contact, quality product & after receipt follow up. What more could anyone ask for? Oh but wait, even a token gift was sent as a "thank you" for my purchase. WOW! Keep up the A++ service - Taryn Zimmerman.
Samantha is the best; made every effort to please - Lanny M.
Excellent Service! Quality Product! I liked the personal call I received after having ordered the product - Richard T.
All phases of my interaction with your company were stellar - Jeannie K.
Price matched, excellent service - Cindy W.
Excellent customer service. Although I placed my order online, I still received a phone call with the specific shipping information. They are great! - Molly T.
Excellent customer service, the best price I could find. The item was different than the description but your company made it work - Margie M.
Excellent service; excellent product. I would definitely order from this company again. My only complaint is that the delivery driver didn't call to schedule our delivery. We had zero notice. This normally wouldn't be a big issue, but we live at the Canada-US border and had to cross into the states for the delivery at our US mailbox. Instead we received a call from the post office saying our delivery was there and we had to decide whether they should accept or decline our very large package (vanity) on our behalf because the driver couldn't wait one hour for us to arrive (understandable but a courtesy phone call would have fixed this problem). Luckily the vanity was in perfect condition and we had no other issues. Besides this issue, which could have had a potentially large impact if the product was damaged, this company is amazing. They answer their phones, return their calls within one business day and provide detailed instructions on what to expect. I blame our issue on the driver (isolated incident) and not the company - Teresa E - NOTE FROM UNIQUEVANITIES: This is an isolated issue as all freight companies call at least the day prior to schedule deliveries going to residential addresses.
Staff was pleasant and helpful - Tania S.
No improvements, I was happy with the purchase - Phyllis S.
Great customer service and communication on the shipping process. Great buying experience and customer service. We love the vanity and would definitely recommend your company - John F.
Awesome company and website. I loved that I was called about order delays - Ashley S.
No suggestions for improvement- very impressed- the delivery drivers commented that they have never delivered an item such as this vanity that was so well packed to prevent damage. Item was what we wanted at the right price! And free shipping was an extra bonus that helped us to make a decision to buy online - Karen M.
The video on what to do at delivery time was excellent...that was a first! - Wanda M.
Vanity's quality is far better than I expected. Every time I called to check on the status of my order someone got back to me promptly - Michael S.
I read reviews about the company on-line before ordering. They were right on the mark!! I would definitely order again. The service was superb. White glove delivery was included in my purchase. It was really beneficial. I did not have to worry about getting rid of the packing materials and getting it into my house. No suggestions. The product and the service was fabulous - Marguerite K.
The vanity & vessel sink are absolutely beautiful and look even better "in person" than in the online photo - Laura T.
Product was delivered ahead of estimated time. Great for us - Barbara F.
Your customer service was great - Cathy A.
Was the only place I found an aesthetically pleasing vanity for a small space! - Teresa P.
Better than excellent. Everything was great - Robin T.
Excellent product and service - Yelena B.
I was able to purchase an affordable, well built, odd size (58") vanity - Deborah B.
Samantha was very helpful with getting us the best price-matched deal. Our white glove delivery team was awesome. We had a tough set of stairs to maneuver and they called additional guys to come help. White glove delivery well worth it. No suggestions for improvement. Very nice job - Gary K.
The delivery truck couldn't make it down the road to our house but was very nice and waited for us to get a truck and be able to transfer it to our vehicle. He was very patient and cooperative - Bryan H.
I love the vanity I ordered from you. It is the highlight of my bathroom. It is truly "Unique"! I am very glad that I did pay extra for the "white glove" delivery service. It would have been difficult for me to unpack it myself. I have already recommended your website to a friend who is redoing her bathroom. She was very impressed with my vanity - Karen B.
I had white glove delivery so I could get the vanity upstairs. That was the main reason I purchased a vanity online. The big box stores just curb deliver. I was disappointed that I was unable to get the original vanity that I wanted but overall I had a very good experience with Unique Vanities - Jodi S.
There was a delay in Shipping. However, product was excellent - Debra K.
The customer service rep. was very helpful. Your website was easy to navigate, your product looks great and was priced well. I'm very pleased with my purchase - Jamella S.
Beyond Excellent. Samantha was amazing. Polite, and couldn't do enough. Full of information and if she didn't know the answer she found it! If she said she was going to call you, she did, and right on time - Michele H.
The quality of the product is amazing. This is the second vanity we have purchased from UniqueVanities. The product was carefully packed and came in perfect condition. The product far exceeded our expectations. I even got a confirmation call to remind me of Unique Vanities shipping policies from a very nice and well-informed customer service agent - Heather K.
While my bathroom construction is not yet complete, I have been very happy with my topless vanity and your company. Truly! I would be happy to forward a picture when all is complete, if you would like - Karen C.
I had several follow up emails from my customer service rep to make sure my order went smoothly - Diane B.
Great experience from beginning to end. We will definitately search and use Unique Vanities again - Craig M.
Samantha was great to work with - Kathy H.
My husband and I just discussed how great the customer service has been. We have ordered twice and both times were exemplary! No room for improvement! You guys are awesome! - Susan R.
It was an extremely pleasant purchase. The rep I dealt with is one of your best. Can't remember her name but hopefully you have a record of our multiple conversations - Lisa G.
Product was slightly defective, but not to the point of being unacceptable. Doors misaligned, slight bump in countertop. This was resolved well with your customer service and it was settled quickly & reasonably - Lisa G.
Staff was easily accessed and very knowledgeable and helpful - Brenda R.
The vanities we wanted had been sold and a request had to be made to build and ship to fill our order. The service representative kept us informed as to any possible date changes. We did get the products as promised and we are extremely pleased with the quality of the product. No suggestions at this point and you have my permission to use my response. The quality of the product and customer service is exceptional. One of the most satisfying online transaction I have ever made - Shirley S.
Your customer service person, Christy Robinson, was willing to go above and beyond in order to respond to my request. I needed a modified vanity package because I wanted a vessel sink. Christy called me back within a day to say that your company could accommodate my need. She placed my order immediately. This has been sincerely the best customer service I have had in 20 years - Alexia R.
You have phenomenal people working with you. I appreciate you and your staff's customer service. I can't wait to get the sink - Gail M.
I was very pleased with my experience, my bathroom is extremely tiny and your website was the only place I was able to find a small vanity with storage that didn't take up a ton of space. I was completely renovating a new home for the first time and the process was extremely frustrating. Out of 5 different companies delivering different items (cabinets, appliances, etc) your company was the only one who went above and beyond making sure I was able to get the item purchased within the given time slot - Kaitlin O.
The contractor we are using for bathroom renovation recommended UniqueVanities.com. He said his experiences were all positive. I am very pleased so far. Vanity will be installed in the next two weeks, so I cannot comment yet about product performance in place - Tom H.
Great customer service - very helpful and on top of everything - Amanda M.
First vanity arrived broken - second vanity sent promptly - Joyce G.
It was great! We love the vanity...it completes the room and I love the unique style - Meredith K.
Just a quick note, I received my glass vessel sinks in good order. Excellent packaging by your Company, somebody is doing a great job, kudos! - Jim S.
I love the vanity-it looks great and was easy to assemble. I love the vanity, the price point, and the service. Keep up the good work - Thomas B.
I do a lot of online shopping. My experience with Unique Vanities has been one of the best by far. There was a wonderful selection of beautiful vanities, but it was the uber-complete instructions and guidance that made the experience truly one-of-a-kind. My vanity was packed much better than any others I've seen and arrived without a single scratch. It looks lovely in place. I highly recommend Unique Vanities to everyone. It was the woman's touch that made all the difference! - Joan M.
We tipped the delivery people $20 because it was so outstanding - Teri F.
Happy with everything! - Don N.
The sales rep contacted me every time the vanity was delayed. She did a great job. The delivery driver on the first vanity that was shipped was great. We had to return that one because it was flawed. The UPS driver who delivered the second vanity rushed me to inspect the vanity. He did help me open the box but with all the detailed instructions regarding the inspection of the item, I felt very rushed because he was being contacted by his company and he didn't want to let me take the time I needed to inspect the vanity - Linda N. - Note from UniqueVanities.com: Our apologies Linda. Sometimes the drivers are behind and make you feel rushed but you have the right to inspect the item. For future clients, Upon order we will provide you with very detailed information on how to handle a situation such as this by offering you a video and a detailed email. We will also call you to discuss your delivery option
Glass vanity top was delivered broken. You resolved issue very satisfactorily - Mark W.
Thank you so much for your unheard of customer service!!
We got the white glove service and the item was unpacked and all trash removed. Very professional delivery men - Tracy G.
Delivery was handled very professionally and driver was courteous and good at notifying us of his time line. You go above and beyond to provide an excellent product and to assure your customer's happiness. Keep up the good work. We are very impressed with your offerings. Love your informational emails - Deborah C.
Everything was great! I can't imagine how to improve - Christine M.
Excellent! They called me back asap with my concerns, which was great - Michael M.
Very happy with my purchase. You were great! - Sharon D.
The vanities and linen cabinet are beautiful and top quality craftsmanship. Our salesperson was very helpful and responsive. I was very satisfied with every step of the buying, purchasing, and delivery process. I'm glad I found you! - Denise S.
Well above expectations - I spoke with Christy quite a few times. She was most helpful. Also, there was a mix up from the manufacturer, 1 item sent rather than 2, which I was unaware of. Christy discovered the error in her follow-up and immediately corrected the error. Excellent customer service! - JoAnne D.
Christie was awesome..very helpful and kind. Great customer service...highly recommend Christie!!!! - Deborah K.
The vanity is gorgeous and the entire purchase process was excellent! The delivery went smoothly and the driver was very helpful and courteous. The only suggestion I can think of is somehow remind your "ignorant" customers (ME) that the item is over 100 lbs HEAVY. In my case it was 193 lbs. Thank god the driver placed it inside my door, it was raining! It never occurred to me to check the weight - I was too excited at how it looked. Thank you, so much, for a beautiful and elegant addition to my new bathroom. - Kathy S.
This was a perfect experience. Many people are apprehe
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