Read What Clients Are Saying About Unique Bathroom Vanities!

We hear great things from our clients & here are just a few samples of feedback we get about our clients experience buying bathroom vanities, vessel sinks and more from UniqueVanities.com. Not only do we hear about our great product line, most of the feedback we get is about our excellent client service. Our goal is to ensure you are completely satisfied with your online shopping experience.

Client Testimonials On Bathroom Vanities, Vessel Sinks & More!

You're employee Christine Ritzenthaler is AMAZING.. I felt like this purchase was from Neiman Marcus store.. In lieu of a gift certificate, I would love another bar of that wonderful soap. You're company is going to be our permanent supplier for our company.. people can call me for a reference also  -Jody Daye, President FineLine, Inc.

 The vanity is exceptional quality. Value compared to big box stores is great. Solid wood construction. No cheap veneers. Customer service was great. Kept me informed on the delivery.  I upgraded to the White Glove delivery (only additional $25) which was well worth the price. Delivery persons placed the vanity exactly where I wanted it and hauled all the packing material away with them. You have a great business model with quality products.   – Fredric Rayburn

 Everything was great! We love the vanity. The only possible suggestion (probably for the manufacturer) would be to offer a choice of finishes for the knobs, handles, and hinges ( brushed /satin nickle instead of the bronzey color. Everything else is perfect.   – Lynn Sudden 

Excellent , I was very impressed with the followup, from a coupon to a spa soap and cloth packaged nicely . Excellent customer service. I would use you again. Thanks! 

- Kathie Sawyer  

The end result was everything I wanted. The business is trying to do business with a personal touch and good service. They succeed very well. In addition, they take the time to follow up on the sale by checking in with the customer periodically. Thanks for the effort. -B.D. in WA

 great-woman taking order was very personable and helpful!!!  - Cathy Clayton

Top Notch! The vanity was beautiful and exceeded my expectations. The customer service was exceptional. It is very rare that an online retailer proactively provides updates, but that is exactly what Unique Vanities did! This was the best online purchase experience I have ever had! – Teri F.

You guys are “remarkable”. :))) Refreshing and nice video! -Bryanne Prichett

Bry Design
Austin, Texas
http://www.brydesigncom 

 Christine,

Your customer service model is outstanding…NEVER in all my online shopping experiences have I been this impressed…my hat is off to you and your company. Thanks. Fred Natrin

Great customer service! I would certainly order again and recommend to a friend. - Melissa Harbold

Julie,

Thank you. By the way my wife and I love the vanity and Christine was fantastic. I have subsequently ordered a faucet, which should be delivered tomorrow, and will be ordering a mirror as well. We are very happy with the Unique Vanities and related sister e-commerce websites. It is rare to receive great customer service these days and Unique Vanities exceeded my expectations. Thanks again. 

-Jay K.

Samantha,

I just wanted to thank you again the OUTSTANDING Service you provided for me. What an asset you are to your company. I would highly recommend you and your company to anyone else looking for mirrors. I’m sorry  my purchase did not work but it had nothing to do with the product it just was not the correct fit for the room.  In fact I work as a hygienist and bragged about your fine service to my patients all week.  In this day and age,  good courteous service is difficult to experience anymore. Thank you for everything and going the extra mile to be so helpful. Have a great summer.

-Joanie Sweeney

Once again Christine was fantastic. I have not experienced such great customer service in quite a long time. So much so I plan on purchasing another item from Uniquevanities.com. I only wish other companies would provide such service.

-Jay Kripton

 Excellent, Julie was fabulous and was amazingly and took care of business.

-Myrna Hartley

At this time, I have found nothing that needs to be improved. I have already recommended your sites to family and friends. Thanks again for your great support!  -Robin McClish 

I appreciate you phone call and I will look for my brushed nickel drain.
You have been so wonderful to me and I really appreciate your service.
I would refer anyone to you.
 
Thank you again, and again,
Myrna

 Dear Christine & Julia,

I wanted to take a minute to thank you both for the gift card to Uniquemirrors.com and the wonderful smelling soap and towel set. Your thoughtfulness was greatly appreciated.
You'll be happy to know that my new vanity arrived without any issues and I am very happy with me selection.Many thanks for your assistance in making my vanity shopping such a pleasant experience.

Regards,
Lynn Gleeson

 This was my 3rd purchase, and I will be back for more -Terry Keefer

Thanks to J an C. for the delivery of my vanity.  It came Saturday.  I want to thank both of you for the extra work you did to get this to me with white glove delivery.  I appreciate your efforts. – Blanche D.

Excellent Julie was fabulous and extremely helpful -Dara Owen

Our product was back ordered and it took a little longer than originally thought. Christine was wonderful with the flow of information though. It was something that was out of your hands but put my job behind.- Joel Kahn

i am teling everybody to forget Home Depot and Lowes and shop on your web site, what a great vanity. Great company from the begining to the end. Thank you , and we will definately buy again. - Robert Pattison

But the driver was wonderful and unpacked it so I could inspect it. He did haul off part of the packaging and the wooden base. It would have been impossible to inspect without his help because it was so well packed and protected. - Gail Fiel

The price match option is very important to offer customers. That along with the customer service and post-purchase follow-up is actually the reason why I referred friends. Great follow up from initial order to delivery. - Brian McCallum  

  I was very happy with my purchase..it was exactly as described...will buy again.  - Susan VanErt

 Wow, I had no idea this would be so easy! I love our new vanity!!  -Pam Hinds

I was absolutely amazed at the quality of the vanity I ordered and received. The workmanship and materials were on the high end, no doubt. I will certainly order from you again. Your customer service was probably the best I have ever experienced, starting with my initial phone call, questions, and follow up from Unique Vanities. - Karen Vonderhaar

already installed, looks and works great!! very happy w/ the service you provided, this was a great online buy. i would use your site w/o question and also reccomend to friends, thank you  - John Dow

Excellent customer service! Goes way beyond the standard of excellance! - Barbara LePage

Very pleased with your service, speed of delivery, quality of mechandise, and phone support. Keep up the good work –Dick L.

 The entire experience was excellent! - Christine Bullen

online chat was great. - Jay Scanlon

Keep doing what you are doing and you will be fine!!!  -Mark Giannacio

Julia was so cooperative and willing to negoiate that we couldn't refuse. I have never ordered an unseen online furniture item and am so pleasantly impressed, I will for sure use and recomend you again. thank you keep up the good work – Pat Bramuchi

First set of vanities were not avalible and I had my heart set on them. My second choice is just as great. Very well made...I would buy again from you. Christine R. was GREAT!!! She stayed right on top of things and really helped me out when I could not get the vanities I wanted the first time. The driver said it was the BEST packing job he had ever seen. Everything was just GREAT -Marlene Beall

Service and products wonderful. Christine was extremely patient and helpful. Great company to deal with and very professional and friendly.  –J .C  

Yes! Great experience. All aspects from ordering to tracking to receiving were effortless! -Virginia G.

We looked extensively for a master bath vanity and finally found the perfect vanity on your website. It is a great blend of a natural stone travertine top with a quality wood cabinet. The colors matched the website pictures perfectly and customer service was able to provide further description as well as beat a competitor's price. The product arrived in great shape with only a tiny ding on the bottom molding which the delivery team touched up. Great products, price, and service! The only problem with the customer service was that our telephone number was recorded incorrectly when we placed our order over the telephone. We caught the error while tracking our purchase. Once notified, uniquevanities.com personnel addressed the issue promptly and corrected the error. Other than that, superb service! –Jason Miller

Seriously, this was the best customer service I have ever received through online shopping. I ordered a bathroom vanity with a travertine top that cracked in shipping. Each time I called, my call was received with courtesy and respect, and the problem was resolved immediately. I will definitely purchase again from this company and have a plan to do so soon! Best possible customer service ever! -Vicki M.

Your customer service has been top notch! Thank you for the lavender soap and bath towel gift -- it was a very nice touch! -Mary Langenhagen

Good quality, alot of bang for your buck. Second time I have ordered. Again,wonderful thoughtful service, I could tell you care about your customers. Everything about the shopping experience was fast and through.  –Terry K.

Although the vanity was a bit more expensive than others I considered on other websites, I liked the style better so I decided to go for something I knew I would like for a long time. Fortunately, the item looked just like the picture on the internet when it arrived. It was installed today and looks AWESOME! Very sturdy...like a piece of furniture. Christine could not have been more helpful. When I inquired about dimensions, she contacted the company and emailed the specification to me within a couple of hours. Because I was pressed for space in my half bath, accurate dimensions were a must. She also made the ordering process very simple and easy. I don't have any suggestions for improvement. Thanks so much!   -Julie Marchman

The price was so low, my husband and I were expecting the worst! But, the vanity is beautiful and we're thrilled! Your customer service is excellent! The gift we received after the purchase was so unexpected and a really nice touch!  -Kimberly Wisneski

I'm was very happy with my shopping experience. And the vanities are absolutely gorgeous. The quality is top notch. I would definitely order from Unique Vanities again. The icing on the cake is the customer service. The follow-up customer service really made me feel like I'm valued as a customer.  -Dana Harrison

Because I have a very small bathroom, I had little choice of vanity. I am happy with the one I ordered. It is beautiful and the quality of the vanity and the vessel sink appear to be excellent. Both online and by phone, I felt fully informed and all my questions were answered. -Carol Tauer

I order from online all the time, very impressed with the furniture. Not only was a very happy with the furniture, but very impressed with the professionalism and kindness too. Great Staff.  Nicole Di Pinto

Really excellent. Follow up is fantastic. We will definitely buy again from UniqueVanities!  -Rebecca Richards

Picture on internet was nice, but the actual vessel bowl we ordered is spectacular. Colors vibrant and is the center point of our bathroom makeover. We LOVE it.

 Keep up the good work - pleasure doing business with your company

 -Maggie Kirchner

Very accomodating and helpful. I think you have got it nailed!! I do not see where you need much improvement - it was easy to shop on your website and when I called - your customer service was extremely helpful.  - Caroly Green

 No suggestions for improvement. My wife loved the vanity and the nice thank you card with the soap and towel were a nice touch! Would definately recommend your company. Beautiful product at a beautiful price!  -Mark Nemeth

Maybe the best customer service I have ever received from any retail company.               -Keith Bayless

For my business this will be my one stop shop for Vanities. Keep up the good work!       -PHILIP M. BAUERLY

I loved the white glove purchase that is the only real reason I bought it and it looked great on the internet  - Jeff M.

Excellent variety and price match     -Victoria Williams

I called to find out more info re delivery and spoke with a person without waiting on hold, and she was very helpful and informed.  I appreciated the thank you gift of soap and towel. Your attention to detail is a plus. You are clearly engaged in the full customer experience and I really appreciate that!     -lmanny

I love the vanities! They are even better than I expected in terms of look and quality. Also, thanks so much for the soap & hand towels. That was a nice surprise. The only complaint (minor) that I have is that the shipping took quite a bit longer than I expected. The product shipped on January 12th but did not arrive until February 3rd. This was not a huge problem but I did not expect it to take as long to arrive once it shipped. Overall very happy and will definitely shop here again.     -Blain N.

Purchased a travertine vanity;top was much darker than pictured. Warning of differences in color s/b posted under item. Customer service follow up was very good. I would buy from the site again but not travertine. - Barbara Pyfer

Please Note: We have since added a note to each item that has a Travertine top and have also added pictures of variation that Travertine can come in

 I was immediately contacted when I left a message for customer support. It was a great experience! - Sabrina Garcia

Staff was very responsive to my questions and specific order requests. Vanity even more gorgeous in person. Staff was very responsive and even went out of their way to find a vanity that I liked that had been discontinued. Thank you! - Jennifer Sattley

 I had a question about the vanity i bought,and the person i called was extremely helpful and even called me again with a more detailed answer. –Kevin Creegan

A beautiful vanity and actually looks better than picture. This was a wonderful on-line experience. -Elizabeth C Weiffenbach

 Great customer service! –Ruby Stanis, MI

Overall great experience. The vanity was delivered as promised and without hassle. Look forward to doing business again. JJ

I very much appreciated the frequency of updates I received. Initially the vanity was on back order however as it turned out they found one and we received the vanity in less than two weeks. A very positive experience. -Karen S Bootzin

 I love the individual attention and communication.-Mary Jane Kettler

we are thrilled with the vanity - beautiful and high quality -  Carolyn Kuperman

We are very pleased to have found you as a source. You should be very proud of your excellent service in these days of cutting corners.

My wife oversees a customer service unit and she said she has never seen such responsive customer service then with your company. You and your staff should be very proud. 

                Christine - may I just say how thrilled I am that you would follow up on my very custom request!! AND that the knobs are available b/c of your research and contact is just icing on the cake. I am simply amazed by your customer service and would again like to thank you for such a wonderful experience.                                  

                Cannot say enough about the support staff-very informative, supportive and courteous and returns calls about concerns promptly. Very impressed! Have been very impressed with the entire company.                                  

                 We are very please to have found you as a source. You should be very proud of your excellant service in these days of cutting corners.                                  

                Thank you for the gift soap so beautifully wrapped to use with my new vanity! It was a nice surprise.                                  

                Onyx and marble sinks are a great price for the product you receive. Definitely products for unique taste that you can not find on common websites.                                  

I am very pleased with my purchase from Unique Vanities. It arrived in good condition, was packed well, and I feel the piece looked very much like the pics I saw on the internet website. Thanks for a great experience!

Very easy to order and receive timely responses in return. Items were delivered as shown and we're very happy with the quality of this item. I was skeptical about ordering this cabinet and vessle sink online. However, from the website to the answering of questions to the quality and how well it was packaged along with the timeliness of the shipping, this was a very positive experience and we couldn't be happier. Very highly recommended. G.G.

I was thrilled that the vanity looked exactly like the picture. Very happy with the product. Very happy with the help I recieved from the salesrep. Product came sooner than promised. No suggestions for improvement.

                i am sure christine and julie will remember all of the phone calls with rose from n.j. and the bombay style vanity!! dealing with these lovely ladies was a pleasure. they were very helpful and went above and beyond to try to get me the vanity i wanted. i would highly recommend unique vanities. the vanity has arrived and it is beautiful. thank you christine and julie!                                  

                Great experience. Very diligent about following up with my purchase. Would definately shop here again. No suggestions for improvement.                                  

Our vanity was shipped and received just as advertised. The bathroom has gone from contractor-grade blah to elegant.

                I was very impressed with the shipment packaging. Very well wrapped. I was very pleased with the experience. Everything that was done was done well. Thank you.                                  

                customer service via phone was excellent!                                  

                Great Customer Service. Christine always promplty returned my phone calls or responded to emails. The vanity is beautiful as well! Very satisfied customer.                                  

                Christine: Your service was very good! Communication was great... Looking forward to a long term relationship. Thanks                                  

                I have never experienced customer service to this calibre. My vanity and mirror was truly unique and beautiful S.G.                                  

                Julie, I want to thank you for maintaining contact with me, it shows you and your company care about their customers.Thanks again. Mike H.                                  

                I had ordered a vessel sink that did not match what the picture showed online. Christine was very helpful and I was able to return the sink even though I was not expecting this. The new sink I ordered came as promised and I have been very happy.                                  

                Product was much prettier in person and I thought I may replace the travertine top with a different material but it was perfect and will not be changed to a different material.                                  

                overall had a good expereince.                                  

                Your customer service is outstanding and yes you may use my responses.                                  

                we love the bathroom vanity that we purchased. it is even more beautiful than the picture online. the delivery time was quick and easy.                                  

                Nice vanity - would have enjoyed receiving a confirmation from your firm (not just Google), that "order was received and should ship on mm/dd/yy" Nice company-nice products-good service.                                  

                Thank you so much. Have I told you how much you guys ROCK! I have told so many of my friends about you and now I can do it again. Your response was above and beyond what I expected and in this day and age that is hard to come by. Thank you! If we can ever help with your Real Estate needs in Southern California please do not hesitate to call me. Bridget                                  

                I was pleasantly surprised to receive your delightful "thank you" package, which, because it was so totally unexpected, became a very nice touch indeed. Christine, I'm thoroughly enjoying my new unique vanity and wish to express my thanks for all your kind assistance. Bromley                                  

                I love the vanity - it's perfect! Liselle, VA                                  

                Absolutely love my new vessel sink, it's beautiful and looks so nice in my new powder room! Lisa, MI                                  

I have not experienced this level of customer service in a very long time. I am extremely pleased with the "relationship" you have formed with me as a client through this experience. This has been a great purchase from every angle. Thank you! -Shannon Coghlan, PA

Hi Christine, Thanks for your help. We did receive the 3 vanities and they are gorgeous! The pictures don't do them justice. Thanks Joanna

I wanted to thank you for the dish towel and gift card to Bed Bath & Beyond. I spent 12 years in retail and definitely understand customer service. You have gone above and beyond what I ever expected to make sure I was happy from helping me place my order to receiving it at my back door. I will highly recommend anyone I know to go to your website to purchase your products, and as soon we get moved into our new home I will be needing mirrors for our bathrooms. Thank you again, Stacy Shadrick

Christine, Just wanted you to know that the vanity arrived yesterday (one day early) and we think it is absolutely a beautiful piece of furniture. It is very well made and heavy (350 pounds, ugh!) and we can't wait to install the plumbing and move it into the bathroom. I am very pleased that I found your web-site, Jim

Hi Christine, Carol and I wanted to let you know we received our vanity and your gift. The vanity looks awesome we are very pleased. We are just beginning the master bath re molder and are very anxious to get the point of having it installed and also thank you for your gift and business card. Thank you, Randy & Carol

There's no improvement when you're the best - again, we are very pleased. We love our piece, loved our price and thought that it was great to receive a nice towel and gourmet soap just for purchasing. You have a fantastic selection and the quality is unbelievable. Keep it up!!

                    We were extremely pleased with our experience.                                  

Everything was high quality. I love to shop on line and you made the experience a great one.

I had no problems, the product was beyond our expectations! We love it!

                    Everyone was helpful and courteous.                                  

The price was the best anywhere. Especially since the sink included a pop up drain and mounting ring (about an extra $50 if these were not included).

Ordered by phone. Very happy with the whole experience. Thank you.

                    I had a very good with quality and delivery time                                  

The vanity was very nice for the money. And the free shipping is a big plus.

                    We had a smooth experience with your company                                  

                    we were very happy with our purchase and will return if ever we need another vanity                                  

I haven't purchased anything yet, the prices/quality seems to be reasonable/better in comparison to other websites and big home improvement stores.

I received a broken vanity, however, Julia remedied the problem to our satisfaction.

I think my vanity was even more beautiful in person and our bathroom came out fantastic. Your company was wonderful to deal.

I love my vanity

Customer service rep. was excellent. Had great follow through. I would definitely recommend to friends!

I absolutely love calling and getting a REAL person as opposed to those automated phone services. Excellent customer service.

Great experience. As an interior decorator, I will order again as the situation permits.

love it!

We absolutely love our new sink chest! We will definitely be shopping your site again. Thank you!

                    Christine was very helpful and returned my calls several times!!!                                  

I love my quality vanity, thank you!!

We finally completed our bathroom remodel this week. The vanity is perfect! We will certainly refer others to your website. Thank you!

I will be back - great experience

The product was not as depicted, but I was pleased with the customer service. It really made a difference in my reaction.

Got my vanity..it looks great. Thanks!

Again, our experience was amazing. We have already recommended you to all of our friends who are renovating!

                    A wonderful product!                                  

I am very pleased with the quality of the product received and the timeliness in which it was received.

Packaging was exceptional.

You have a very good selection. Anytime I do business I got to your website first to see the products before even going to a local store.

The price of your products are excellent and to get free shipping as well is an added bonus.

Everything that was told to me happened, we are very pleased

Quality merchandise

Very nice product at fair price

I was really surprised how quickly our vanity arrived!! And the packaging was excellent

I saw my same vanity at a showroom for double the price!!!!

We received the vanity one week from date of order! We were pleasantly surprised and delighted with the quality. It's just what I wanted - perfect!

No need for improvements.

No. I was very impressed with the friendliness and responsiveness of your staff

WE WILL BE BUYING FROM YOU AGAIN. YOU EVEN WERE SO KIND AS TO SEND A THANK YOU GIFT WHICH WAS LOVELY!

None - thanks again for a very pleasant shopping experience.

I found the customer service to be excellent. We are very happy with our vanity.

Good experience, everyone who sees it loves it

There were several questions that were handled well by I think Julia? Bravo! I think the mark of a great company is when you have a problem and care enough about he customer to recover them. Our vanity was damaged in shipping and you offered to take care of it via a small credit.

My experience was very positive and customer service was excellent...we have been enjoying our vanity and received several compliments...I have even referred you to friends!

I was very happy and satisfied with the service and the product.

                    My sales partner Christy was great                                  

The whole process was easy. I enjoyed talking with the sales associate about the product. She was very knowledgeable and friendly. I would certainly buy again from you.

I was extremely pleased with the entire experience. I had a problem with my credit card and spoke w a rep over the phone. They were super helpful. Product arrived extremely quickly, in perfect condition. Beautiful products! Will certainly recommend to others.

                    I was happy with this website                                  

Not a suggestion, but rather an extra thanks for the extra effort that was required to safely package the mirrors.

The is was by far the best web purchase that I have made so far. Thank you for yur time and service. I'll be in touch.

Very positive experience and beautiful product...Will definitely be back in the future...Have already told several friends. Shipping was ahead of schedule and a breeze!! Thanks

I must commend my sales representative who worked with me quite fairly when an item was priced incorrectly.

No - you're doing a good job.

everything went smoothly, great service and beautiful product.

Dear Julia, The vanity arrived today and the nicest man delivered it...one of the workmen here helped him bring it inside and it is in my foyer, waiting to be installed. IT IS BEYOND GORGEOUS!!!! The granite is so lovely and the craftsmanship is superb. I could not have done better for three times the price and I know because I went out to Expo and a lot of other places wasting time and gasoline and priced them!!! Thank you so much for the great personal sevice and courtesy you showed me and the customized care I received. I wish you every sucess in your business and I will surely send you photos of the magnificent bathroom when it is completed. The vanity will be the jewel centerpiece of the room! Many thanks again, DYK

Hi Julia, I just wanted to tell you we received the vanity a few days ago and I loved it. Its beautiful! Thanks for all your help! C

Hi Julia,After much anticipation, we finally received the vanity yesterday, and it is the most gorgeous vanity I ever laid eyes on! The picture on your website was an excellent representation of the actual piece. My husband and I are so pleased with everything about it. Even the sink, which was ordered as porcelain, but arrived as antiqued brass, amazingly complimented the oil rubbed bronze faucet we had previously purchased. We loved it! Thank you so much for offering such a wonderful, quality product at an amazingly affordable price. We will treasure our vanity forever!! Sincerely, E & J S

                     Julie, have you ever wonder how is the cabinet look like after they are being installed? Just want to share that with you , I am very happy with it.Thank you again, C (attached picture)                                  

                    Hi Julie - just wanted you to know I received the sink on Monday and it is beautiful!!! Thanks for your help.                                  

Julia, just wanted to tell you that I love my two vanities -- I am living in the house now and see them every day. thanks for your help--they are beautiful.

Happy New Year Julia! Received the sink before Christmas and . wow it is beautiful! We're now awaiting the plumber to hook it up. Wish we had known about your sinks back in August to have avoided the delays and disappointments from XXXX XXXXXXXXXX. Once the vanity is installed and bathroom is ready to use - I'll send a picture. Thanks again for the great customer service too. I'll definitely be passing your information on to friends who are building and remodeling. Hope your holidays were merry and that your new year is twice as nice as the year before! B G

Hi Christine, Just received the vanity about an hour ago, and it is gorgeous! I'm so thrilled and can't wait for it to go into our new house. Thank you for your excellent service. The packing job was great and my vanity arrived unharmed. Thank you again! Nancy

Hi Christine! Got your thank you note and the handmade soap! It was such a nice gesture! Everyone that has seen my vanity has commented as to how beautiful it is! I tell them all to go to you!Thanks again!Melissa

christine, received vanity 3-10-08. thank you very much for timely shipment, it is beautiful, looks great in guest bathroom. carl

We are very pleased with our new vanity. It is beautiful! There was one issue with the item being back ordered but the staff was very responsive and got right back to us. I have been very impressed with the follow up from customer service staff. Feel free to use any of the information I have provided in a testimonial. Keep up the good service. – Tonya Peters

(We have since added a notes and pictures of Travertine variations to each page)